About Us
State Authorization
In September 2015, Mount Vernon Nazarene University was approved by SARA-OH to participate in the National Council for State Authorization Reciprocity Agreement (NC-SARA). NC-SARA is a national initiative seeking to make distance education courses more accessible to students across state lines, as well as making it easier for states to regulate and institutions to participate in interstate distance education. Full information regarding MVNU’s accreditation can be found here.
Grievance Resolution
Contact Information
Academic Affairs Office
2nd floor, Lakeholm Manor
800 Martinsburg Rd.
Mount Vernon, OH 43050
(740) 397-9000 x.4200
Academic.Affairs@mvnu.edu
To continue to enhance the quality of services and resources offered to students, MVNU welcomes opinions, feedback and constructive ideas. The University is committed to ensuring that students have an avenue for articulating concerns, complaints and grievances.
In communicating specific concerns, complaints and grievances, students are encouraged to follow established policies and procedures outlined in the online MVNU Student Handbook and the MVNU Catalog. These methods include grievance and appeal procedures for academic problems or grades, academic suspension and other academic policies; harassment and non-discrimination policy complaints, reports of sexual misconduct; housing issues, financial aid, probation or suspension; disability services, and access to educational records.
Online students residing in any SARA-member state may contact the Ohio Department of Higher Education (https://www.ohiohighered.org/students/complaints) concerning complaints, after having completed the MVNU student complaint process.
HLC Student Complaint Process
Mount Vernon Nazarene University is accredited by the Higher Learning Commission (HLC).
HLC has a formal complaint process, consisting of an online complaint form on the HLC website, for faculty, students and other parties to submit information regarding a member institution’s potential non-compliance with HLC requirements. HLC does not accept complaints through mail, email or over the phone. As stated in HLC policy, the complaints process is designed to enable HLC to review, in a timely and fair manner, information that suggests potential substantive non-compliance with an institution’s ability to meet HLC requirements.
The links below provide information on the HLC complaint policy and process.
Higher Learning Commission
230 South LaSalle St, Suite 7-500
Chicago, IL 60604-1411
Telephone: 800-621-7440
www.HLCCommission.org
HLC Complaint Policy and Form
Additionally, if you are not satisfied with the outcome of the complaint, you may choose to file a complaint through the Ohio Department of Higher Education. Please visit the Student Complaints page for the form and for information about this process.
Professional Licensure
NC-SARA does not deal with professional licensing board approval for any courses or programs leading to professional licensure.
MVNU Professional Programs are designed to prepare students for professional licensure after program completion. Licensure requirements in most professions vary by state, so completion of the MVNU program may not prepare the student for licensure in all states.
The information linked below shares what we know about the licensure requirements in the states as they relate to the MVNU programs.
Catastrophic Event
In the unlikely event of a catastrophe in which Mount Vernon Nazarene University is no longer able to offer classes on campus or remotely due to a natural disaster or other unforeseen phenomenon, every effort will still be made to help students complete the outcomes for the term.The following policies and procedures have been outlined to address parts of such an event:
- Catastrophic Events Policy
- MVNU Emergency Operations Plan
- Technology Infrastructure Policy
- Records Retention Policy
- MVNU Student Handbook
- MVNU Catalog
Please refer to the MVNU University Policies page for a comprehensive list of policies outlined to protect students and define procedures.